Syncfusion Licensing Errors
Licensing error popup is displayed with various messages under different circumstances. Here are some ways to resolve different issues.
Licensing errors
License key not registered\Trial Expired
The following error message will be shown if a Syncfusion license key has not been registered in your application or if the trial key has expired after 30 days.
Error message :
This application was built using a trial version of Syncfusion Essential Studio. You should include the valid license key to remove the license validation message permanently.
Solution:
- If you use JavaScript(ES5) components through syncfusion installer, you can choose from the options listed below
-
If you have a valid Syncfusion license, you can generate a license key for a specific version and product from this page.
- If you have a Syncfusion account and an active trial, you can generate the trial license key for a specific version and platform from this page.
- If you have a Syncfusion account but no active trials, purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and platform from this page.
- If you do not already have a Syncfusion account, you can create one here and purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and platform from this page.
- Also, you can generate the license key from claim license key page by clicking the “Claim your FREE account” click from the licensing warning message. Refer to this help topic for more details.
- In your application, register the generated license key. Please refer to this help topic for information on registering the license key.
Invalid key
If the application is registered with an invalid key, another version of license key, or another platform’s license key, the following error message will pop up when launching the application.
Error Message:
The included Syncfusion license key is invalid.
Solution:
- If you use JavaScript(ES5) components through syncfusion installer, you can choose from the options listed below
-
If you have a valid Syncfusion license, you can generate a license key for a specific version and product from this page.
- If you have a Syncfusion account and an active trial, you can generate the trial license key for a specific version and product from this page.
- If you have a Syncfusion account but no active trials, purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and product from this page.
- If you do not already have a Syncfusion account, you can create one here and purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and product from this page.
- Also, you can generate the license key from claim license key page by clicking the “Claim your FREE account” click from the licensing warning message. Refer to this help topic for more details.
- In your application, register the generated license key. Please refer to this help topic for information on registering the license key.
Licensing errors from version 16.2.0* to 20.3.0*
License key not registered
The following error message will be shown if a Syncfusion license key has not been registered in your application.
Error message:
This application was built using a trial version of Syncfusion Essential Studio. Please include a valid license to permanently remove this license validation message. You can also obtain a free 30 day evaluation license to temporarily remove this message during the evaluation period. Please refer to this help topic for more information.
Solution:
- If you use JavaScript (ES5) components through syncfusion installer, you can choose from the options listed below
-
If you have a valid Syncfusion license, you can generate a license key for a specific version and product from this page.
- If you have a Syncfusion account and an active trial, you can generate the trial license key for a specific version and platform from this page.
- If you have a Syncfusion account but no active trials, purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and platform from this page.
- If you do not already have a Syncfusion account, you can create one here and purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and platform from this page.
- In your application, register the generated license key. Please refer to this help topic for information on registering the license key.
Invalid key
If the application is registered with an invalid key, another version of license key, or another platform’s license key, the following error message will pop up when launching the application.
Error message:
The included Syncfusion license is invalid. Please refer to this help topic for more information.
Solution:
- If you use JavaScript (ES5) components through syncfusion installer, you can choose from the options listed below
-
If you have a valid Syncfusion license, you can generate a license key for a specific version and product from this page.
- If you have a Syncfusion account and an active trial, you can generate the trial license key for a specific version and product from this page.
- If you have a Syncfusion account but no active trials, purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and product from this page.
- If you do not already have a Syncfusion account, you can create one here and purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and product from this page.
- In your application, register the generated license key. Please refer to this help topic for information on registering the license key.
Trial expired
The following error message will be shown if the trial key has expired after 30 days.
Error message:
Your Syncfusion trial license has expired. Please refer to this help topic for more information.
Solution:
Purchase from here to get a valid Syncfusion license.
Platform Mismatch
If the application is registered with another platform’s license key, the following error message will pop up when launching the application.
Error message:
The included Syncfusion license is invalid (Platform mismatch). Please refer to this help topic for more information.
Solution:
- License keys are version and product specific. So, if you use JavaScript (ES5) components through syncfusion installer, you can choose from the options listed below
-
If you have a valid Syncfusion license, you can generate a license key for a specific version and product from this page.
- If you have a Syncfusion account and an active trial, you can generate the trial license key for a specific version and product from this page.
- If you have a Syncfusion account but no active trials, purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and product from this page.
- In your application, register the generated license key. Please refer to this help topic for information on registering the license key.
Version mismatch
If the application is registered with another version’s license key, the following error message will pop up when launching the application.
Error message:
The included Syncfusion license ({Registered Version}) is invalid for version {Required version}. Please refer to this help topic for more information.
Solution:
- License keys are version and product specific. So, if you use JavaScript (ES5) components through syncfusion installer, you can choose from the options listed below
-
If you have a valid Syncfusion license, you can generate a license key for a specific version and product from this page.
- If you have a Syncfusion account and an active trial, you can generate the trial license key for a specific version and product from this page.
- If you have a Syncfusion account but no active trials, purchase a license or start your 30-day free trial. Then you can generate the trial license key for a specific version and product from this page.
- In your application, register the generated license key. Please refer to this help topic for information on registering the license key.