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Customize empty value cells

You can show the custom string in the empty value cells using the emptyCellsTextContent string type property in dataSource object of the pivot table. It can be configured through code behind during initial rendering.

Source
Preview
index.js
index.html
var pivotGridObj = new ej.pivotview.PivotView({
    dataSource: {
        data: pivotData,
        expandAll: false,
        enableSorting: true,
        emptyCellsTextContent: '*',
        columns: [{ name: 'Year', caption: 'Production Year' }, { name: 'Quarter' }],
        values: [{ name: 'Sold', caption: 'Units Sold' }, { name: 'Amount', caption: 'Sold Amount' }],
        rows: [{ name: 'Country' }, { name: 'Products' }],
        formatSettings: [{ name: 'Amount', format: 'C0' }],
        filters: []
    },
    height: 280
});
pivotGridObj.appendTo('#PivotGrid');
<!DOCTYPE html><html lang="en"><head>
    <title>EJ2 Pivot Grid</title>
    <meta charset="utf-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <meta name="description" content="Typescript Pivot Grid Control">
    <meta name="author" content="Syncfusion">
    <link href="index.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-base/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-buttons/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-calendars/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-dropdowns/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-grids/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-charts/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-inputs/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-lists/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-navigations/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-popups/styles/material.css" rel="stylesheet">
    <link href="//cdn.syncfusion.com/ej2/ej2-pivotview/styles/material.css" rel="stylesheet">
    
    
<script src="https://cdn.syncfusion.com/ej2/dist/ej2.min.js" type="text/javascript"></script>
<script src="es5-datasource.js" type="text/javascript"></script>
</head>

<body>
    
    <div id="container">
        <div>
            <div id="PivotGrid"></div>
        </div>
    </div>


<script>
var ele = document.getElementById('container');
if(ele) {
    ele.style.visibility = "visible";
 }   
        </script>
<script src="index.js" type="text/javascript"></script>
</body></html>